UniBuild

Overview

Client: UniBuild
Industry: Supply Chain, Automotive

Unibuild was built to digitize and streamline the complex procurement process in the supply chain industry. Traditionally, sourcing high-quality components required multiple manual steps, leading to delays and inefficiencies. The platform introduced an end-to-end digital workflow — automating quote requests, supplier shortlisting, and approval processes — making procurement faster, more transparent, and scalable.

My Role

As a Strategic Product Designer, I:

• Designed and refined key workflows such as quote management and audit processes, ensuring they integrated seamlessly into the platform.

• Created a starter design system to unify the interface and improve usability.

• Collaborated with cross-functional teams to align complex stakeholder needs into simple, trackable experiences.

Challenges

• Design Inconsistency: Multiple designers had led to a fragmented, inconsistent UI.

• Manual & Fragmented Workflows: Quote management was slow, relying on spreadsheets, emails, and manual approvals.

• Lack of Transparency: No central system to track quote progress, causing bottlenecks and missed accountability.

• Supplier Validation Needs: Orders had to pass through auditor assessments, but the process lacked visibility and clear role coordination across personas.

Solutions

• Design System: Built a unified system to ensure consistency across the product.

• Structured Workflows: Designed automated flows for supplier shortlisting, quote evaluation, and approval tracking.

• Audit Flow: Introduced a transparent auditor validation flow, looping in suppliers, auditors, and admins seamlessly.

• Phased Rollout: Delivered improvements in stages — starting with approval dashboards, then Excel parsing, and finally a dynamic quote builder — ensuring adoption without disruption.

Impact

• Turnaround Time Reduced: Quote approval cycles dropped from weeks to days.

• Transparency Achieved: Centralized dashboards improved visibility, accountability, and reduced follow-ups.

• Smooth Adoption: Incremental rollout aligned with user habits, ensuring minimal resistance and maximum adoption.

Key Learnings

• Start with visibility and structure before aiming for full automation.

• Incremental rollouts with continuous feedback drive smoother adoption.

• Designing for adoption, not just automation, is critical in complex enterprise workflows.

I have a detailed account of how I takled the quoting flow in my Medium article here.